FAQ

We know you’re exhausted from travelling and that’s why we let you check in as soon as the property is ready. Unfortunately we are unable to give you the house or apartment while it is still occupied by the previous guest, but everything is usually ready by 14:00.

If you would like to guarantee an early arrival, we will book the property off the night before and there will be an early arrival fee of 50% of the daily rate. If you wish not to pay the early arrival fee, you can take a chance to see if the house or apartment is available earlier on the day of your arrival. Please note that during season we often have back-to-back bookings.

We wouldn’t dream of forcing you to leave, but if you’ll be traveling on we ask you to check out by 10am to make room for incoming guests.

If you would like to guarantee a late departure, we will book the property off for the following night and there will be a late departure fee of 50% of the daily rate. If you wish not to pay the late departure fee, you can take a chance to see if the villa or apartment is available on the day of your departure.

The rate includes taxes but excludes guest laundry, telephone calls, the internet usage over 1 gig and airport transfers. A 4% credit card surcharge is levied on credit card payments at Ebb Tide and Dunkeld Village.

Housekeeping at Dunkeld Village is at an additional charge if required.

• Payment via internet bank transfer
• A 4% credit card surcharge is levied on credit card payments at Ebb Tide and Dunkeld Village.

Yes! There is free wifi internet at all our properties. We include 1 gig free per day at the Lion’s View Main House and Penthouse. The wifi at Ebb Tide, 008 Bond Villa and Dunkeld Village is uncapped.

All our properties are non-smoking establishments. If you need to smoke you can do so outside or on the terrace.

Beach and bath towels are provided.

We can arrange an airport transfer in a mini bus at an additional charge. The transfer company will meet you on arrival with a “Welcome Board”. Send us an email with the following information:

• Your name
• Number of passengers
• Arrival date and time
• Flight number
• Mobile phone number

We will confirm your request with the driver and send you a confirmation e-mail. Airport transfers should be booked 24 hours in advance.

Click Here for Cape Town International Airport

We can arrange a kitchen stocking service at an additional charge. Shopping Service

Online shopping can be done on http://www.woolworths.co.za

There is a grocery store in Camps Bay. Except for the bars and restaurants alcohol is not sold in Camps Bay.

Drinks can be ordered from Mr Delivery. Telephone: +27 (0)21-439 9916.

The closest liquor store is Harley’s Liquor & Wine Specialist on the corner of Buitengracht & Whale Street near the city. Telephone: +27 (0)21 424 1128

Camps Bay

• The Roundhouse Restaurant
  The Glen, Camps Bay. GPS: -33.943465, 18.384987 Tel. 021 438 4347

Cape Town

• The Test Kitchen
  Shop 105a, The Old Biscuit Mill, 375 Albert Road, Woodstock: 021 447 2337

Constantia

• La Colombe – Silvermist Wine Estate
  Constantia Main Rd, Cape Town: 021 794 2390

Stellenbosch

• Delaire Graff Estate Restaurant
  R310, Helshoogte Pass, Stellenbosch. 021-885 8160
• Rust en Vrede
  Rust & Vrede Wine Estate, Annandale Road, Stellenbosch: 021 881 3881
• Terroir
  Kleine Zalze Wine Estate, Techno Park turn-off, Strand Road (R44), Stellenbosch: 021 880 2721

Seafood and sushi restaurant in Camps Bay

• Codfather
  37 The Drive, Camps Bay. Tel. 021 438 0782

Best restaurant for children in Camps Bay

• Col’Cacchio Pizzeria
  Izak’s Corner – Corner of Camps Bay Drive and The Meadway. Tel. 021 438 2171
• Primi Piatti
  18-21 Brighton Court, Victoria Road, Camps Bay. Tel. 021 438 9149

Best coffee shop in Camps Bay

• Vida E Cafe
  Izak’s Corner – Corner of Camps Bay Drive and The Meadway. Tel. 021 438 4655

Best sushi restaurant in Cape Town

• Willoughby & Co
  Shop 6132, Lower Level, V&A Waterfront: 021 418-6115

Best steak restaurant in Camps Bay

• The Hussar Grill
  Shop 2, 108a Camps Bay Drive, Camps Bay. Tel. 021 438 0151
  Tip: The Hussar Grill does not charge corkage, you are able to take your own wine to the restaurant

Best steak restaurant in Cape Town

• Carne
  70 Keerom Street, Tel. 021 424 3460

Caprice, Especially on a Sunday late afternoon – 37 Victoria Road, Victoria Road, Camps Bay. Tel. 021 438 8315.

Victoria and Alfred Waterfront

• Naartjie – childrens clothing
• Out of this World – ethnic gifts
• MadeinSA – Interesting gifts from SA

Camps Bay

• Out of this World – ethnic gifts

http://www.windguru.cz/int/