Can I check in yet?
We know you’re exhausted from travelling and that’s why we let you check in as soon as the property is ready. Unfortunately we are unable to give you the house or apartment while it is still occupied by the previous guest, but everything is usually ready by 14:00.
If you would like to guarantee an early arrival, we will book the property off the night before and there will be an early arrival fee of 50% of the daily rate. If you wish not to pay the early arrival fee, you can take a chance to see if the house or apartment is available earlier on the day of your arrival. Please note that during season we often have back-to-back bookings.
When do I have to leave?
We wouldn’t dream of forcing you to leave, but if you’ll be traveling on we ask you to check out by 10am to make room for incoming guests.
If you would like to guarantee a late departure, we will book the property off for the following night and there will be a late departure fee of 50% of the daily rate. If you wish not to pay the late departure fee, you can take a chance to see if the villa or apartment is available on the day of your departure.
What does the rate include?
The rate includes taxes but excludes guest laundry, telephone calls, the internet usage over 1 gig and airport transfers. A 4% credit card surcharge is levied on credit card payments at Ebb Tide and Dunkeld Village.
Housekeeping at Dunkeld Village is at an additional charge if required.
How can I pay?
- Payment via internet bank transfer
- A 4% credit card surcharge is levied on credit card payments at Ebb Tide and Dunkeld Village.
Is there Internet access?
Yes! There is free wifi internet at all our properties. We include 1 gig free per day at the Lion’s View Main House and Penthouse. The wifi at Ebb Tide, 008 Bond Villa and Dunkeld Village is uncapped.
What is your smoking policy?
All our properties are non-smoking establishments. If you need to smoke you can do so outside or on the terrace.
Can I have a towel?
Beach and bath towels are provided.
Can you come pick me up at the airport?
We can arrange an airport transfer in a mini bus at an additional charge. The transfer company will meet you on arrival with a “Welcome Board”. Send us an email with the following information:
- Your name
- Number of passengers
- Arrival date and time
- Flight number
- Mobile phone number
We will confirm your request with the driver and send you a confirmation e-mail. Airport transfers should be booked 24 hours in advance.
Click Here for Cape Town International Airport
Can you stock our kitchen before arrival?
We can arrange a kitchen stocking service at an additional charge. Shopping Service
Online shopping can be done on http://www.woolworths.co.za
There is a grocery store in Camps Bay. Except for the bars and restaurants alcohol is not sold in Camps Bay.
Drinks can be ordered from Mr Delivery. Telephone: +27 (0)21-439 9916.
The closest liquor store is Harley’s Liquor & Wine Specialist on the corner of Buitengracht & Whale Street near the city. Telephone: +27 (0)21 424 1128
What are the best restaurants in Cape Town and surrounds?
- The Roundhouse Restaurant
The Glen, Camps Bay. GPS: -33.943465, 18.384987 Tel. 021 438 4347
- The Test Kitchen
Shop 105a, The Old Biscuit Mill, 375 Albert Road, Woodstock: 021 447 2337
- La Colombe – Silvermist Wine Estate
Constantia Main Rd, Cape Town: 021 794 2390
- Delaire Graff Estate Restaurant
R310, Helshoogte Pass, Stellenbosch. 021-885 8160
- Rust en Vrede
Rust & Vrede Wine Estate, Annandale Road, Stellenbosch: 021 881 3881
Kleine Zalze Wine Estate, Techno Park turn-off, Strand Road (R44), Stellenbosch: 021 880 2721
Seafood and sushi restaurant in Camps Bay
37 The Drive, Camps Bay. Tel. 021 438 0782
Best restaurant for children in Camps Bay
- Col’Cacchio Pizzeria
Izak’s Corner – Corner of Camps Bay Drive and The Meadway. Tel. 021 438 2171
- Primi Piatti
18-21 Brighton Court, Victoria Road, Camps Bay. Tel. 021 438 9149
Best coffee shop in Camps Bay
- Vida E Cafe
Izak’s Corner – Corner of Camps Bay Drive and The Meadway. Tel. 021 438 4655
Best sushi restaurant in Cape Town
- Willoughby & Co
Shop 6132, Lower Level, V&A Waterfront: 021 418-6115
Best steak restaurant in Camps Bay
- The Hussar Grill
Shop 2, 108a Camps Bay Drive, Camps Bay. Tel. 021 438 0151
Tip: The Hussar Grill does not charge corkage, you are able to take your own wine to the restaurant
Best steak restaurant in Cape Town
70 Keerom Street, Tel. 021 424 3460
What's the best place for young people to hang out?
Caprice, Especially on a Sunday late afternoon – 37 Victoria Road, Victoria Road, Camps Bay. Tel. 021 438 8315.
Where to buy South African gifts and souvenirs?
Victoria and Alfred Waterfront
- Naartjie – childrens clothing
- Out of this World – ethnic gifts
- MadeinSA – Interesting gifts from SA
- Out of this World – ethnic gifts